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If you have any questions, you can contact us by email service@idinstates.com

Before you purchase your id please make sure you do the following.

 

For the Picture (max 20MB in file size)

  1. Take a picture standing against any white color background.
  2. Wear contrasting clothing (if the background is white, wear dark color clothing).
  3. Keep your hair nice and neat (minimize “flyaways”).
  4. Make sure the picture is chest up.
  5. No cell phone or webcam pictures.

This will eliminate 99% of the bad photos we receive.For more detailed instructions please see the infographic below:

For the Signature, if you want your own (max 20MB in file size):

  1. Provide a large signature on a white piece of paper.
  2. Use a black sharpie or pen.
  3. Scan the signature or take a picture of it with the flash off with good lighting.

* A simple signature will be provided if you choose not to use your own.